10
Sep
09

staying close to your customers: using thank you cards

ADG&A has long advocated the use of handwritten thank you cards as a way of building personal relationships with dispensary customers.  A recent article in The Desert Sun reports on a campaign by regional chain Diane’s Beachwear, in which store staffers send personalized and signed thank you cards to recent visitors.  The envelops are tucked with coupons and invitations to try other locations.


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About Arthur De Gennaro


My friends call me Art. Welcome to my blog. In this space you’ll find information and comments on the ophthalmology world, the optical industry, the hearing industry and medical practice management. My intent is to provide information you can use to improve your business and your own performance. Please visit often and feel free to join the discussions by leaving comments.

You can learn more about me and my consulting company, Arthur De Gennaro & Associates, LLC by visiting my web site www.adegennaro.com

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