Orlando medical practice deploys self-service software

NCR Corporation has announced the deployment of the PatientPoint self-service kiosk at Orlando Internal Medicine’s eight-provider practice in Orlando, Fla.  According to a news release from NCR, the PatientPoint self-service solution is provided by Greatwater Software, an NCR reseller. NCR says Greatwater has built on NCR’s MediKiosk hardware and software platform to integrate additional applications, such as prescription adherence management and clinical trials enrollment. The system’s standard applications include appointment check-in, co-payment processing and health-record updating.

Dr. Pradeep Vangala, president of Orlando Internal Medicine, says the self-service solution already is helping the practice increase revenue:

All providers face the challenge of improving the speed and efficiency of payment collection, particularly at a time when patient bad debt continues to increase. By utilizing self-service, we’ve not only increased the amount of patient co-payments and deductibles captured at the time of service, but we’re also receiving more prompt and accurate reimbursement from payers.

ADG&A believes this is a trend to follow, one that will adopted by many ophthalmology practices in the future.’

(Source: KioskMarketplace)

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About Arthur De Gennaro

My friends call me Art. Welcome to my blog. In this space you’ll find information and comments on the ophthalmology world, the optical industry, the hearing industry and medical practice management. My intent is to provide information you can use to improve your business and your own performance. Please visit often and feel free to join the discussions by leaving comments.

You can learn more about me and my consulting company, Arthur De Gennaro & Associates, LLC by visiting my web site www.adegennaro.com

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October 2009

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