Kiosks in medical practices?

ADG&A is aware of practices that are using kiosks in local hospitals, pharmacies and food stores as a way of educating and attracting new patients. It may be time for clients to consider how these units can be used in and outside of their practices.

According to a recent article in Advance for Health Information Executives, kiosks are now starting to be used in doctors’ offices. Kiosks may help consumers obtain better convenience and control.  A recent survey indicated that 37 percent of consumers surveyed were “extremely” or “very” interested in using a self-service kiosk to help them check in for medical appointments more quickly. Additionally, more than 43 percent of respondents said that they have chosen one medical provider over another because that provider offered self-service. Self-service kiosks can also provide consumer information and front/back office functionality by interfacing with registration, schedule, and financial systems. Some practices have managed to cut patient wait time in half using self-service kiosks.

Source: ASOA

2 Responses to “Kiosks in medical practices?”

  1. 1 samc
    April 23, 2014 at 5:47 am

    Any public companies involved in this area? Would be an interesting investment.

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About Arthur De Gennaro

My friends call me Art. Welcome to my blog. In this space you’ll find information and comments on the ophthalmology world, the optical industry, the hearing industry and medical practice management. My intent is to provide information you can use to improve your business and your own performance. Please visit often and feel free to join the discussions by leaving comments.

You can learn more about me and my consulting company, Arthur De Gennaro & Associates, LLC by visiting my web site www.adegennaro.com

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March 2010

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