21
Nov
15

Dealing With Internet Eyeglass Adjustments

www.ifixglasses.com_

The truth is that approximately 3% of all eyewear is sold online.  Of those, more than half are nonprescription sunglasses.  Of the prescription eyeglasses sold, most of them are purchased by individuals who are under 55.  This means that ophthalmology dispensaries are not heavily impacted by the slow growth of internet eyewear purchases. ADG&A has been advising its clients not to overreact to the trend.

Regardless, dispensing ophthalmologists often express concern about what to do when a customer presents and asks the optician to adjust a pair of eyeglasses that were purchased through the internet or elsewhere.  The dilemma is what to do if the frame breaks or is marred in some way.  No one wants to accept liability for a product they did not sell.  Follow this link to an article that provides six ways to handle this situation.   Then decide for yourself which solution is best for your practice at this time.  Hold a staff meeting and implement your strategy.

It should also be noted that Warby Parker has started to open brick and mortar eyewear outlets.  Could it be that the internet eyeglass trend is not catching on quite as well as some may have predicted?

Source: The Optical Vision Site


0 Responses to “Dealing With Internet Eyeglass Adjustments”



  1. Leave a Comment

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s


About Arthur De Gennaro


My friends call me Art. Welcome to my blog. In this space you’ll find information and comments on the ophthalmology world, the optical industry, the hearing industry and medical practice management. My intent is to provide information you can use to improve your business and your own performance. Please visit often and feel free to join the discussions by leaving comments.

You can learn more about me and my consulting company, Arthur De Gennaro & Associates, LLC by visiting my web site www.adegennaro.com

Search by Date Posted

November 2015
M T W T F S S
 1
2345678
9101112131415
16171819202122
23242526272829
30  

%d bloggers like this: